Privacy Policy

1. Who We Are

Bomibee is a creative advertising agency brand based in Jakarta, Indonesia.

This Privacy Policy explains how Bomibee ("we," "us," or "our") collects, uses, and protects personal information when you visit our website at bomibeeagency.com or contact us through our website.

Business Address:

Jl. Anggrek No.29A 10, RT.10/RW.2, Kelurahan Klp. Dua, Kecamatan Kebon Jeruk, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11550, Indonesia.

2. Information We Collect

We collect personal information that you voluntarily provide when contacting us through our website's contact form.

This may include:

• Name: To identify and address you.
• WhatsApp Number: To contact you regarding your inquiry.
• Business Name: If provided, to understand the business you represent.
• Message: Any information you include in your inquiry.

We only collect information necessary to understand and respond to your request.

Information Shared Through WhatsApp

If you choose to contact us directly through WhatsApp, any information you share is handled through WhatsApp and is subject to WhatsApp's own Privacy Policy.

We do not control how WhatsApp collects, processes, or stores information within its platform.

3. How We Use Your Information

We use the information you provide for the following purposes:

• To respond to inquiries and messages submitted through our contact form.
• To communicate with potential clients regarding their questions or project requirements.
• To understand the nature of your business inquiry and provide relevant information.
• To maintain the security and proper functioning of our website.
• To prevent spam, abuse, and unauthorized activity.

We do not sell your personal information or use it for unrelated marketing purposes.

4. How We Store and Protect Your Information

When you submit our website's contact form, your information is transmitted through Resend and delivered to our official email address.

We do not store contact form submissions in our website database.

Once delivered, your inquiry may remain in our email inbox for as long as reasonably necessary to respond to your request, maintain business communications, or fulfill legitimate operational requirements.

We also maintain limited technical logs, which may include IP addresses, for website security and spam prevention purposes. These technical logs are retained for approximately 3–5 days before deletion.

We take reasonable measures to protect the information we receive against unauthorized access, disclosure, alteration, or misuse.

5. Third-Party Services

We use third-party services to operate and maintain our website and communication processes.

These services include:

• Resend: Used to securely transmit contact form submissions to our email inbox.
• Google (Gmail): Used to receive and manage inquiries submitted through our website.
• Vercel: Provides website hosting and infrastructure services.
• Sanity: Used to manage and deliver website content. It is not intended to collect visitor contact information.

These providers may process information as necessary to deliver their respective services and are subject to their own privacy policies and applicable terms.

Because we rely on third-party providers, some information may be processed in countries outside Indonesia, depending on the providers' infrastructure and operations.

6. Cookies and Tracking Technologies

We currently do not use Google Analytics, Meta Pixel, or advertising tracking tools on our website.

We do not intentionally use cookies for analytics, advertising, or behavioral tracking purposes.

Our website and its infrastructure may use essential technical mechanisms where necessary for website functionality, security, and reliable service delivery.

If we introduce analytics, advertising technologies, or other non-essential tracking features in the future, we will review our privacy practices and update this policy accordingly. Where required by applicable law, we will provide appropriate notice and obtain consent before using such technologies.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

• Contact Form Inquiries: Retained in our email inbox for as long as necessary to manage and respond to business inquiries.
• Technical Logs: Retained for approximately 3–5 days before deletion.

We may retain certain information for longer where necessary to comply with legal obligations or resolve disputes.

8. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have the right to:

• Request access to your personal information.
• Request corrections to inaccurate or incomplete information.
• Request deletion of your personal information.
• Object to or request restrictions on certain types of data processing, where applicable.

For individuals in Indonesia, these rights are recognized under Indonesia's Personal Data Protection Law (Law No. 27 of 2022).

To exercise your privacy rights or submit a privacy-related request, please contact us at:

Email: bomibee.id@gmail.com

We will review and respond to reasonable requests in accordance with applicable laws.

9. Children's Privacy

Our website and services are intended for businesses, professionals, and general audiences. They are not specifically directed at children.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without an appropriate legal basis or required consent, we will take reasonable steps to address the situation.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, data practices, or applicable legal requirements.

Any updates will be published on this page, and the "Last updated" date at the top will reflect the latest revision.

We encourage visitors to review this page periodically to stay informed about how we handle personal information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle personal information, please contact us:

Bomibee

Jakarta, Indonesia

Email: bomibee.id@gmail.com

Website: https://bomibeeagency.com